Perspectives

Fix borrower reporting at the source

A monitoring platform can only be as good as the borrower data it reads.

Nobel Link ·

A monitoring platform reads what the borrower sends: the compliance certificate, the borrowing base, the monthly KPI pack. When those numbers are assembled by hand, the platform shows the same errors, faster.

That holds for a cash flow lender reading a quarterly certificate and for an asset-based lender reading a weekly borrowing base. The cadence differs, and the problem sits in the same place.

Covenants exist so a lender can act early, and acting early takes numbers that arrive early. When a credit goes wrong, the first question is usually why the numbers did not show it sooner. The answer often sits upstream of the lender, in how the borrower closes its books and builds its reports.

Lenders get earlier warning by instrumenting the borrower's own systems, under an information protocol both sides agree to at the start.

Where borrower data breaks

Borrower data breaks in 3 places, all upstream of the lender. Each is the ordinary result of a finance team running on spreadsheets and goodwill. The controls that catch them also make a double-pledged receivable or an invented invoice harder to hide.

Manual closes. Accruals are estimated, journal entries post late, and the month closes when the controller has time. Every package built on the close inherits its delays and its estimates, so each monthly number reaches the lender already old.

Spreadsheets. When the borrowing base lives in a workbook, eligible receivables are filtered by hand, links break when someone inserts a column, and last month's file becomes this month's template. An error there overstates availability, and it can survive several certificates before a field exam tests the detail.

Adjustments that drift. The credit agreement defines EBITDA and the add-backs it allows, and many of those add-backs take judgment. Quarter by quarter the claimed add-backs grow, each defensible alone, while the support behind them thins. Soon nobody can trace the number on the certificate back to the ledger.

Illustrative.
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Where borrower data breaks A flow from the borrower's operating systems through the month-end close, workbooks, and adjusted numbers to the lender package of certificate, borrowing base, and KPI pack. 3 breaks are marked: the manual close, spreadsheets, and adjustments that drift. Operating systems ERP, WMS, CRM Month-end close Manual close Accruals estimated, entries posted late Workbooks Spreadsheets Eligibility filtered by hand, and links break Adjusted numbers Adjustments that drift Add-backs computed a little differently each quarter Lender package Certificate, borrowing base, KPI pack
Figure 1. Where borrower data breaks. Borrower data breaks in 3 places, all upstream of the lender.

Each break is small. Together they mean the lender monitors a story about the business, assembled by hand once a month.

The weekly signals that move first

Covenants test the past. A quarterly certificate arrives weeks after the quarter closes, and it reports a ratio built from adjusted numbers.

The operating data moves first, and 3 signals are worth reading every week.

Cash conversion. Days to collect stretch, suppliers shorten terms, and inventory days creep up. Each comes straight from the ledger and the warehouse system. When the cycle lengthens, the business needs more revolver to stand still.

Working capital. Receivables and inventory build faster than sales, and the revolver starts funding the gap. The detail matters more than the total: receivables aging past terms, and stock that has not moved in a quarter.

Drift. Adjusted EBITDA holds while operating cash flow falls. Some of that gap is working capital, interest, and taxes. The rest is add-backs, and add-backs that grow faster than the business deserve a question.

Illustrative.
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What moves before the certificate Timeline of one quarter and the reporting lag, with no values. Days to collect and receivables and inventory start rising mid-quarter, and operating cash falls away from adjusted EBITDA. Each change is first visible in the weekly read from the borrower's systems, well before the certificate arrives after quarter end. Quarter starts Quarter ends Certificate arrives Weekly read from the borrower's systems Days to collect Receivables and inventory Adjusted EBITDA and operating cash Adjusted EBITDA holds Operating cash falls First visible in the weekly read with the ratio No values shown. The timing is the point.
Figure 2. What moves before the certificate. Operating signals move weeks before the ratio on the certificate.

A lender who sees drift early can ask about it in a phone call. A lender who first sees it on the certificate is already in a negotiation.

Each of these signals lives in the borrower's systems every week. Read the same way each week, from the source, they reach the lender well before the ratio moves.

Covenants test the past. The operating data moves first.

The borrower's own systems already hold all of it. What the lender needs is a process that reads them the same way every week, without someone building a file.

The same goes for the 13-week cash flow. Rebuilt in a spreadsheet each Monday, it is a forecast of a forecast.

Built from the ledger, its first weeks come from open receivables and payables, and the rest from the plan. What earns a lender's trust is the variance report, each week's forecast against actual cash from the bank feed.

The information protocol

Instrumenting a borrower's systems takes the borrower's cooperation, so the terms are agreed in writing before any work starts. The protocol answers 5 questions.

QuestionWhat the protocol sets
Who engages the workThe company, usually at the lender's or sponsor's request. A lender may engage a borrower diagnostic directly.
Who paysThe party that engages the work, though a credit agreement may pass a lender's costs to the borrower.
What the lender receivesThe signals, the covenant and borrowing base calculations, and the 13-week cash flow when the credit calls for one, each traced to the ledger.
How oftenMonthly in a performing credit, and weekly once availability or covenant headroom falls below a level set in advance.
Who sees it firstManagement sees every number first, inside a fixed review window, and the package goes out on the agreed date.

The protocol protects both sides. The lender knows what it will receive and when, and that the review window has an end. Management knows that nothing reaches the lender before management has seen it.

The borrower gets something back too. Ad hoc requests from the lender shrink, since the answers arrive on schedule, and when the company needs a waiver, it asks with numbers the lender already trusts.

It also sets limits. The lender receives outputs on the agreed schedule, and the data stays in the borrower's systems.

In practice, the read can be a single page: each signal, its trend, and the system it came from. A lender can scan it in a minute and knows which number to ask about.

One source for the board pack and the lender package

The last step is to build the lender package from the same source as the board pack: the same ledger, the same KPI definitions, the same close.

Illustrative.
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One source, 2 packages The borrower's ERP, warehouse system, CRM, and bank feed one system of record, holding the ledger and one set of KPI definitions and reconciled every month. It produces both the board pack for management and the sponsor, and the lender package on the agreed protocol, after management's review window. ERP WMS CRM Bank One system of record The ledger One set of KPI definitions Reconciled every month Board pack For management and the sponsor Lender package On the agreed protocol, after management's review window Same ledger, same definitions, same close
Figure 3. One source, 2 packages. The board pack and the lender package come from one source.

When the sponsor's board pack and the lender's package come from one source, every conversation starts from the same numbers. An amend and extend still turns on pricing, fees, and new equity from the sponsor, and those terms get argued on numbers both sides accept.

The plan gets better too. Tested against margin by customer and SKU, cash conversion, and what each initiative must deliver, it becomes a plan the credit committee can check.

One source also gives the next field exam less to reconstruct. Eligibility rules live in the system, applied the same way each week, with a log of every receivable excluded and why.

Monitoring starts in the borrower's ledger. Fix the data there, agree in writing who sees what and when, and every platform downstream reads better numbers.

Next step

Bring us a situation

A principal replies within one business day.

Bring us a situation