Work

The work, anonymized and described by role

Client names stay confidential. Each engagement states the situation, our role, and what we did. Figures appear only where a client has cleared them.

Anonymized

A lender-backed turnaround in temperature-controlled logistics

Situation
A temperature-controlled third-party logistics company in a lender-backed turnaround, with much of its operation still run on paper.
Mandate
Run the technology and commercial workstreams in the turnaround.
Our role
Technology and commercial workstreams, reporting to the interim CEO.
What we did
  • Rebuilt a paper-run operation on Salesforce, as the system of record.Phase II
  • Optimized the delivery network with custom models.Operational lane
  • Ran the operating cadence through the sale of the company.Phase V
Outcome
The paper-run operation moved onto one system of record, and the operating cadence ran until the sale.
What it meant for the owner and lender
The turnaround ended in a sale of the company.
Anonymized

A system of record for a pharmaceutical outsourcing facility

Situation
A pharmaceutical outsourcing facility moving its commercial work onto one system.
Mandate
Implement Salesforce, build quoting on top of it, and modernize how the commercial team works.
Our role
Led the Salesforce implementation, the quoting system, and the process changes, with a developer and admin team.
What we did
  • Implemented Salesforce as the system of record for the commercial team.Phase II
  • Built a quoting system on top of it.Software and agents
  • Redesigned the commercial processes around the new system.Phases I and II
Outcome
Sales and quoting moved into one system.
What it meant for the owner
The commercial team works from one record of each customer and each quote.

Sample deliverables

What you hold at the end of a phase

Every number in these samples is synthetic. Each shows the kind of artifact a phase produces.

Next step

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